What is communication :
Communication means to create a common understanding. Communication is a process of giving, receiving, exchanging
and understanding information, opinions or
ideas using words (written or spoken), body language or signs.
Elements of Communication are :
Sender - Message - Channel - Receiver - Noise - Feedback
Communication is the most vital ingredient in business activities. There are five principles of business communication:
1. Conciseness.
2. Completeness.
3. Courtesy.
4. Correctness.
5. Clarity.