Tuesday, October 8, 2013

AZ TRAINING SHARING - WHAT IS COMMUNICATION



What is communication :
Communication means to create a common understanding. Communication is a process of giving, receiving, exchanging and understanding information, opinions or ideas using words (written or spoken), body language or signs.

Elements of Communication are :
Sender - Message - Channel - Receiver - Noise - Feedback

Communication is the most vital ingredient in business activities. There are five principles of business communication:

1. Conciseness. 
2. Completeness. 
3. Courtesy.
4. Correctness. 
5. Clarity.

No comments:

Post a Comment